Failing Enterprise Blog 2005-12

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The Admin talks about our online community

Friday, December 30th

I did some more reorganization on the forums today to accommodate growth and also created a page of resources about How To Visit Failing Enterprise Anonymously.  I hope this is helpful.

The day's not over and there are already 194 new messages on the board!

Thursday, December 29th

I added some new forums today (a new "Stage 3") to be a meeting point for employees and attorneys to discuss possible lawsuits against Enterprise.  Our members keep telling us again and again about all sorts of practices at Enterprise that sound like they might be illegal; I just wanted to make it easier for people to get together and compare notes and for attorneys to be able to do their research and contact witnesses.

I wish Enterprise played by the rules, but since they're not, I don't mind providing a neutral meeting house for people to discuss their legal options.

The total post count is now up to 26,000 and with 120 new posts per day, it's starting to turn like an odometer on a long car trip (this one's definitely got unlimited mileage).

For those of you who've been following our post card design efforts; fear not.  I can hear the presses running now and the letter carriers are buying Bengay in the jumbo economy size so they'll be ready for the onslaught.

Tuesday, December 13th

I've added some new features today for our friends in the U.K.  First, the Internet domain name www.FailingEnterprise.co.uk now brings you directly to our home page.  Secondly, there's a link on the front page, under the "Our Community" section that shoots you directly to a special U.K. discussion board gateway and then right into the U.K. discussion board forum.  I hope this helps make things faster and easier.

A possible source of all the newly increased traffic (and dissatisfaction) coming out of the U.K. branches is, apparently, that most of the country is "on payback", in which commissioned employees actually owe money back to the company and will get zeroed out commission payments (Merry Christmas, psssshaw!) until there's been enough positive earnings to pay off this "debt".  Apparently, some feel I'm your Enterprise agony uncle, so feel free to jump in on the discussion board and lets get it all out.

Monday, December 12th

Lots of new Fan Mail today.  It's nice to see it keep rolling in.

For the past several days there's been a surge in postings from the U.K. and I'm not sure why.  Group U4 in particular seems to be generating a lot of discussion.

I still haven't resolved the issues surrounding our ads on Google.  Enterprise has apparently demanded that Google suppress even legally protected "Fair Use" of the Enterprise trademark, and Google is complying, banning any ads that even identify Enterprise by name.  I still haven't decided how to proceed with this.  It does seem to violate Google's promise to "Don't Be Evil".  Enterprise, by contrast, has never bothered making this sort of promise.  I'd be happy if they just had a far more limited "Don't Lie To Customers" policy.  It's the holiday season, so I can ask for whatever I want.

The discussion board now has 23,000 messages on it, and we're averaging well over 100 new posts per day.

I'm working on a few new ideas for the site and may do some roll-outs over the next few weeks.

More on Enterprise car rental at the Failing Enterprise home page.