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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car


Failing Enterprise Discussion Board Guidelines

Hello Failing Enterprise Community Members,

I'm always looking for ways to improve the usefulness of Failing Enterprise and the quality of the discussions here on the discussion board.  After reading thousands of messages, I'm ready to offer some advice on how to be a useful contributor on the board:

1.  This site and discussion board are about Enterprise and their policies and procedures.  I have regular two-way communications with an in-house attorney at Enterprise's St. Louis headquarters and they occasionally express concern when seeing messages that express some particularly insulting personal criticism (discussing or speculating on a female employee's sexual history, for example) linked with individually-identifiable information about the employee.

I've got a beef with Enterprise, but plastering this sort of information on our discussion board isn't really helping and threatens to distract from our message.  Therefore, please try to follow this guideline:

If you want to talk about the job performance of an individually-identified employee, or things related to their employment at Enterprise, that's not a problem, but speculating on private matters which are inappropriate to discuss in the workplace distracts us from our goals here at Failing Enterprise, so please avoid posting this sort of information, particularly when linked to identifying information such as including more than a first name.

2.  Do your homework, get your facts straight, think clearly and then write clearly.  Express an opinion and explain why.  This board has a much higher signal-to-noise ratio than other discussion boards, and it’s one of our best features.

3.  If you disagree with another posting, state your disagreement and explain why.  Criticizing someone else’s argument is encouraged.  Criticizing the person themselves, however, only encourages retaliatory insults, sidetracks useful discussion, suppresses participation, and is usually a sign of lazy thinking and a weak argument.

The best way to criticize a posting is to make a better posting.

4.  Don't use fanciful alternate spellings for swear words, or even the swear words themselves.  Best to skip them entirely, as they weaken your argument by implying lack of confidence in the power of your ideas.  If you have something worthwhile to say, showing that you lack good manners never improves your believability.

5. Register with the discussion board.  Your username will be reserved for your use only, and you’ll be able to send and receive e-mail messages on the internal message system, revealing only your username.  This will allow you to earn a reputation, even if you wish to remain anonymous.  Also, you'll still have the option to temporarily log out and post without your username whenever you wish.  Being a registered user also enables additional features on the discussion board.  Most posters start off unregistered, then later register, and are glad they did.

6.  Use paragraphs and sentences and do the best you can with spelling and grammar.  Sure, it takes a little more time, but it greatly improves the readability of your message.  Try to ignore everyone else's spelling and grammar errors.  Spelling Nazis are unpopular on the board and generally earn a backlash.  Also, not everyone here learned English as their first language.  The Admin is learning another language and is humbled by the experience; let's give each other a break on spelling and grammar.

Remember that while you're writing the message only once, it's going to be read by other people probably hundreds of times; don't make them work too hard to understand what you're writing.

For native speakers of English, I've found these to be the most common ways people get tripped up:

  • your (second person possessive) vs. you're (contraction for "you are")
  • their (third person possessive) vs. they're (contraction for "they are") vs. there (an indicator of location)
  • loser (opposite of winner) vs. looser (opposite of tighter)
  • advice (noun, wisdom shared) vs. advise (verb, to share wisdom)
  • site (a place, like a construction site or a web site) vs. sight (something seen from a particular viewpoint, like a sight to behold, or out of sight) vs. cite (to quote an authority or example)

7.  Give praise and encouragement when it's earned.  We want to nurture our community and give each other a break.

As always, your feedback is encouraged. How can we make this better?

Admin


More on Enterprise car rental at the Failing Enterprise home page.