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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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The "Discovered" Damage Scam Discussion Threads About "Discovered" Damage And Other Repair Scams

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  #1 (permalink)  
Old 2008-05-22
Title: Junior Member
Rank: Failing Enterprise Car Prep (0-9 Posts)
 
Join Date: 2008-05-21
Posts: 1
allencommon has an average reputation (10+)
Default Off Warranty Just Spent $2,600 in Car Repairs for my Enterprise Purchase

VIN# 1FAFP33P73W109031

I do have a horror story to share about my Enterprise car purchase in the bay area of California. I paid for an expensive warranty. Four months after the warranty expired I spent $2,600 on car repairs.

Keep in mind, the mileage was between 50,000 - 60,000. The transmission, brake pads and the keylock throughout the steering wheel had to be all replaced at once.

If ever I was sold a LEMON this was the case. I would never recommend anyone to buy from Enterprise. I followed up with the Better Business Bureau at their home office in St. Louis, Missouri as a result.

Mike A.
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  #2 (permalink)  
Old 2008-05-22
Title: Member
Rank: Failing Enterprise Management Trainee Applicant (First Interview) (25-49 Posts)
 
Join Date: 2006-02-21
Posts: 41
formermaerac has an average reputation (10+)
Default Re: Off Warranty Just Spent $2,600 in Car Repairs for my Enterprise Purchase

I think lemon laws vary from state to state but judging what you have written, you may be out $2,600 especially since the car has over 50,000 miles.
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  #3 (permalink)  
Old 2008-05-22
Title: Senior Member
Rank: Failing Enterprise Management Trainee (100-199 Posts)
 
Join Date: 2007-03-23
Posts: 134
JGATZ has an average reputation (10+)
Default Re: Off Warranty Just Spent $2,600 in Car Repairs for my Enterprise Purchase

My parents had bought a couple of cars from ERAC several years ago and have had great luck with them. However, after seeing what most go through on a daily basis, I would never buy one. I have seen ERAC cars go north of 10,000 on a single oil change not to mention be abused by employees and customers daily.
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  #4 (permalink)  
Old 2008-05-22
Title: Senior Member
Rank: Failing Enterprise Management Assistant (200-299 Posts)
 
Join Date: 2007-12-10
Posts: 258
freeatlast has an average reputation (10+)
Default Re: Off Warranty Just Spent $2,600 in Car Repairs for my Enterprise Purchase

Quote:
Originally Posted by JGATZ View Post
My parents had bought a couple of cars from ERAC several years ago and have had great luck with them. However, after seeing what most go through on a daily basis, I would never buy one. I have seen ERAC cars go north of 10,000 on a single oil change not to mention be abused by employees and customers daily.
I have seen that too. That doesn't mean that they didn't change it in the computer to look compliant.
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  #5 (permalink)  
Old 2008-05-23
Title: Member
Rank: Failing Enterprise Management Trainee Applicant (Second Interview) (50-74 Posts)
 
Join Date: 2008-01-14
Posts: 50
Green'dOut has an average reputation (10+)
Default Re: Off Warranty Just Spent $2,600 in Car Repairs for my Enterprise Purchase

Quote:
Originally Posted by allencommon View Post
VIN# 1FAFP33P73W109031

I do have a horror story to share about my Enterprise car purchase in the bay area of California. I paid for an expensive warranty. Four months after the warranty expired I spent $2,600 on car repairs.

Keep in mind, the mileage was between 50,000 - 60,000. The transmission, brake pads and the keylock throughout the steering wheel had to be all replaced at once.

If ever I was sold a LEMON this was the case. I would never recommend anyone to buy from Enterprise. I followed up with the Better Business Bureau at their home office in St. Louis, Missouri as a result.

Mike A.
You bought a Ford! What did you expect???????
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  #6 (permalink)  
Old 2008-05-23
Title: Senior Member
Rank: Failing Enterprise Management Assistant (200-299 Posts)
 
Join Date: 2005-10-13
Posts: 213
FormerClone has an average reputation (10+)
Default Re: Off Warranty Just Spent $2,600 in Car Repairs for my Enterprise Purchase

Quote:
Originally Posted by allencommon View Post
VIN# 1FAFP33P73W109031

I do have a horror story to share about my Enterprise car purchase in the bay area of California. I paid for an expensive warranty. Four months after the warranty expired I spent $2,600 on car repairs.

Keep in mind, the mileage was between 50,000 - 60,000. The transmission, brake pads and the keylock throughout the steering wheel had to be all replaced at once.

If ever I was sold a LEMON this was the case. I would never recommend anyone to buy from Enterprise. I followed up with the Better Business Bureau at their home office in St. Louis, Missouri as a result.

Mike A.
You get what you pay for. The other poster was right, ERAC cars are used and abused. Book those deals!
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  #7 (permalink)  
Old 2008-05-27
Title: Senior Member
Rank: Failing Enterprise Management Trainee (100-199 Posts)
 
Join Date: 2005-06-25
Posts: 119
Intern has an average reputation (10+)
Default Re: Off Warranty Just Spent $2,600 in Car Repairs for my Enterprise Purchase

Quote:
Originally Posted by allencommon View Post
VIN# 1FAFP33P73W109031

I do have a horror story to share about my Enterprise car purchase in the bay area of California. I paid for an expensive warranty. Four months after the warranty expired I spent $2,600 on car repairs.

Keep in mind, the mileage was between 50,000 - 60,000. The transmission, brake pads and the keylock throughout the steering wheel had to be all replaced at once.

If ever I was sold a LEMON this was the case. I would never recommend anyone to buy from Enterprise. I followed up with the Better Business Bureau at their home office in St. Louis, Missouri as a result.

Mike A.
Your first mistake was buying a used Ford. Any vehicle made by an American manufactor is pretty much over-priced garbage. You should have gone with a Japanese car with higher quality standards and fewer mechanical problems.

What you need to understand Mike is that you always take a gamble whenever you buy a used car, you did take it run a carfax report before you bought the car and took it to your mechanic to inspect right after the purchase, right? The part about the brakes is nothing to get your panties in a twist about since the life of the brakes is dependent upon who is operating the vehicle. The transmission shouldn't have gone out at 50,000 to 60,000 miles, but it should have been covered by the manufactors power-train warranty. I have heard of issues with the ignition of fords, especially ford focus's (the enterprise folks should have seen these issues), where the ignition becomes frozen and you cannot start the car. Again, your problem was buying an American Car, let alone a used American Car. So naturally its Enterprise's fault that the car has manufactors defects and that for whatever reason you didn't buy the extended warranty offered by Enterprise thus warranted the call to the Better Business Bureau.

Mike, now is a good time to take responsibility for you being stupid and point the finger at yourself. Hope you learned your lesson.
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  #8 (permalink)  
Old 2008-06-30
Title: Senior Member
Rank: Failing Enterprise Management Assistant (200-299 Posts)
 
Join Date: 2007-12-12
Posts: 200
Frank the Tank has an average reputation (10+)
Default Re: Off Warranty Just Spent $2,600 in Car Repairs for my Enterprise Purchase

Quote:
Originally Posted by allencommon View Post
VIN# 1FAFP33P73W109031

I do have a horror story to share about my Enterprise car purchase in the bay area of California. I paid for an expensive warranty. Four months after the warranty expired I spent $2,600 on car repairs.

Keep in mind, the mileage was between 50,000 - 60,000. The transmission, brake pads and the keylock throughout the steering wheel had to be all replaced at once.

If ever I was sold a LEMON this was the case. I would never recommend anyone to buy from Enterprise. I followed up with the Better Business Bureau at their home office in St. Louis, Missouri as a result.

Mike A.
Why would you buy a car from ERAC? You've seen what a nightmare renting from them is. You have just learned a very expensive lesson.
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  #9 (permalink)  
Old 2008-07-01
Hot Peppers
Anonymous Coward
 
Posts: n/a
Default Re: Off Warranty Just Spent $2,600 in Car Repairs for my Enterprise Purchase

Quote:
Originally Posted by allencommon View Post
VIN# 1FAFP33P73W109031

I do have a horror story to share about my Enterprise car purchase in the bay area of California. I paid for an expensive warranty. Four months after the warranty expired I spent $2,600 on car repairs.

Keep in mind, the mileage was between 50,000 - 60,000. The transmission, brake pads and the keylock throughout the steering wheel had to be all replaced at once.

If ever I was sold a LEMON this was the case. I would never recommend anyone to buy from Enterprise. I followed up with the Better Business Bureau at their home office in St. Louis, Missouri as a result.

Mike A.
The company has no ethics or morals. They will do whatever it takes to "make it happen", sorry for your situation. Spread the word on this site and anyone you talk to about erac, also come back into this thread and give names of people who cheated you. They deserve their 15 minutes of fame too.
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