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Originally Posted by Unregistered  My girlfriend rented a car from ERAC and was involved in a hit and run (she was rear ended, not her fault and it was MINOR) and the Bitchface ERAC manager told her that she would have to go though her insurance no exceptions and the damage looked like it was in excess of $1000. I saw the damage and you could barely see it. She took the car to a body shop before she returned the car and told the guy what happened and he gave her a quote of around $200. He also said that ERAC is notorious for placing bloated claims on peoples insurance for minor damage and then keeping the money and never repairing the cars and then continuing to rent out the cars they never repair! I will do whatever is in my power to prevent people from doing business with Enterprise rent a wreck. I hate Enterprise. |
Ok, so lets get this straight. Enterprise inflates the cost of repair for damaged vehicles and then the insurance companies that give us 70% of our business are then forced to pay for bogus claims? Biting the hand that feeds ya, huh? No, doesn't really work that way. Also, these insurance companies don't just hand over checks left and right to Enterprise every time there is a claim! You think they don't have adjusters come out to verify the damages and write a proper estimate? Also, if a car is damaged, it may just be cosmetic or there may be damage not seen until pulled apart. We have to sell every single one of our cars. If the damage isn't bad enough to put into the shop for a week and lose a weeks worth of revenue we may not shop it and just keep renting it, but that doesn't mean we shouldn't collect on the damage which will now be depreciated from the vehicle once we sell it. We can't have people damage our cars and then take a loss on them when we sell them. I bet you would feel different if that was your personal car.