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Originally Posted by Unregistered69  Ok, so lets get this straight. Enterprise inflates the cost of repair for damaged vehicles and then the insurance companies that give us 70% of our business are then forced to pay for bogus claims? Biting the hand that feeds ya, huh? No, doesn't really work that way. Also, these insurance companies don't just hand over checks left and right to Enterprise every time there is a claim! You think they don't have adjusters come out to verify the damages and write a proper estimate? Also, if a car is damaged, it may just be cosmetic or there may be damage not seen until pulled apart. We have to sell every single one of our cars. If the damage isn't bad enough to put into the shop for a week and lose a weeks worth of revenue we may not shop it and just keep renting it, but that doesn't mean we shouldn't collect on the damage which will now be depreciated from the vehicle once we sell it. We can't have people damage our cars and then take a loss on them when we sell them. I bet you would feel different if that was your personal car. |
Relax skippy
b3FoR3 Da W3sTsId3 ChIcAn0z bust a cap in your ass or key your car. ERAC only hits the customer pay claims with full force. The insurance companies all have discounted hourly labor charges and get used parts for the e-machines. Besides, a branch employee is not qualified to estimate charges. Their job is to try to collect a deductible up front to make the loss control's job easier and reduce the risk for a branch loss. If overcharged, the customer gets their money back.