You have to run that magical 92%.......and if you run fat on the impending weekend, that managorial genius of a AM would pull cars from your location to make sure the cash paying deadbeats can get there 9.99......
Even though you fully explained to them that you have not only 25 confirmes reservations, you can always expect another 15 from Dealer A, and 5-10 from the BSS you built a relationship over the past 3 mos to send the rides to you...being you will take care of there customer so much better the HLE.....
Monday, no cars, crappy customer service, BSS mgr screaming at you, the MT @ the dealer on the nextel telling you every 2 mins. that he now has another customer waiting.....
and where is the AM?....not answering the cell phone, or responding to the nextel page...or the ever popular response of..."you shoudl really manage your fleet better"...thanks, next friday when you want the branch to lose 10-20 cars for the 9.99, you come work the location at 730am Monday morning and explain that to all the customers with reservations....