Quote:
| Originally Posted by Unregistered How can a customer make a reservation for an SUV or van for a family vacation, and then the company not have one when you show up to get it? Don't they know that people rely on them to perform their service? It caused me to lose 1 day of a vacation......Just to get a rental that I reserved weeks in advance??? Isn't this a basics of the rental business, to actually have the vehicles to rent? What is the purpose of a reservation otherwise? |
It's so nice to hear somebody else making the argument that I seem to have to make on a daily basis with some knucklehead here on the discussion board.
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