I will tell you this, and I am going to be honest with everyone. I am a former level 3. I worked for Nigro for many years. I can honestly say this about the guy. He is very very smart and caring individual. He may seem that he is not approachable but al you have to do is approach him and he will welcome you with open ARMS. He has always had an open door policy. Mike is not your loud mouth arrogant upper manager. He is always concerned for employee's morale and training. He will always be in your branch's, area, regions observing how employee's behaviors are, most of the time to understand how your manager is actually managing. He like's to know that everyone is on the same page and systems are being managed and followed up. He is a big fan of the vote, very in to making a difference in the diversity area. He has approached the NY Urban League to be on the board of directors in order to add leadership to the group, he was on the local nyc diversity team and was very much involved. On a personal level he is very down to earth, and yes he does drink but descreit. He hosts great parties at his house for his team and he does not mind his manager's spending on their employees as long as it is rewarding them for great performance and building morale. Yes, he does love a variety of different music, including Biggie Smalls and the Neptunes. The one thing I can say is that he is the one person that I miss from Enterprise, he has helped me with my development. He should of been in close to Matt Darrah's position if they did not put him the shit hole of New York City. You should of seen what NYC was like when he took over. Lets put it like this, RAT infested branches and graffitti, Nigro is like the Mayor Giulianni/Bloomberg of Erac in NYC, the savior. Took it from 1500 cars to 6000 in lest than 6 0r 7 years. He is a true leader...I wish I could of said the same of my last GM. He is put of California and has very close DNA to Pam Nicholson and Greg Stubblefield, obviously very successful people. There is nothing bad to say about mike, Nothing!