Enterprise I feel the need to respond to some of the comments made on this posting. I worked at a location that had a lot of customers come in, some white some black, who had the cash qualification procedure explained in detail to them, showed up at the office and were completely disqualified from renting. Eventually you get very sick of being disrespected and insulted because you're doing your job. Hence the reason people initially ask you for a credit card, "NOT DEBIT@!!'. People do not understand the difference, but to ERAC its enormous, (understandably) after disqualifying 5 people in a row on a Friday who want the weekend special you begin to not want to waste your time. Believe me, every ERAC'er wants to rent to the not to cash qual customers, typically thats your full coverage. Secondly, Almost every job is difficult at first. Those of you who think otherwise, please, get a new sales position and see just how much of a social life you have. See how much time your peers take to teach you and show you the ropes. The answer is not at all. Enterprise is unique in that your managers are responsible for training you to do their job at least as good as they can. If you get promoted thats a victory for them as well. Every accomplishment you get, reflects on them as well. However, it is what you make it. Don't get me wrong, your co-workers make an immense difference (mine were awesome) in how your initial time as an MT works out. Allow me to let you in on a little secret....it's revolutionary for some of you I'm sure..... Sell coverage, get your name on the hundred club, bust your ass and get to the elite dinner. You will be surprised how much people's attitudes change. Be honest, you were pretty excited when you got hired. We all got the same talk, "We only hire 2 percent of applicants" and of course "We're the #5 place to launch a career". So perhaps renting cars for a living isn't for you, perhaps ERAC isn't for you permanently, take it for what it's worth. Your still working for a VERY respectable company, respectable to the point where other companies call our office and ask anyone and everyone who picks up if they're interested in working for them (Aldi, is that the name? the grocery store place) offering you $50,000 to start. Further more, I have news for you, being an area manager is not a cake walk by any means. Quite a distance from it. Yea you can go home early and pretty much determine your own schedule (amongst company car, cell phone, insurance), but remember, your responsible for multiple offices now, and are accountable for their failures and successes. Its a BM multiplied by 4. Instead of marketing, you now need to ensure that all of your offices are properly stocked with cars, reservations, ESQi, package, bad debt, everything about running the office you are the first to hear about it if it's not up to par. In the end game, you are responsible for fixing it, whatever that might take. ABM is what really makes an office. If your ABM sucks, your office will have trouble growing fleet. Your BM should be out marketing as much as possible (15-20 hours per week I think it is). If thats not possible because of the ABM you won't have reliable fleet growth. Yes, you essentially sacrifice your social life to a certain degree. You can't go to the bar or whatever it is you do from Monday - Thursday, once every other week Friday. Uh....Thats called growing up kids. You have your weekends and then it's back to the office Monday. It's the corporate world...thats the deal. I know I have blended posts together here, but I think I have addressed everything I wanted to. |