Originally Posted by Unregistered

This blurb goes out the never going to get promoted assbag that wrote this. The only one that should be complaining is the customer. Maybe you should read about this website a little more before you write stupid shit like this. A minivan and a car are very different vehicles, a van is a lot bigger and harder to park. Also a van burns gas a lot faster and cost more to fill up. Some people dont like driving vans and have no need to drive a minivan around all weekend when they were promised a car. Also you are getting paid till 6 pm, so as a customer who was promised something and then you tell me you dont have it, after I already made plans for the weekend and drove up to your place to get the car, you better show me some compassion or I will freak out and start calling upper managment. This is also enterprise's fault because they book every deal and make reservations they cant keep, and run on tight occupancy. So as long your company continues to run its business this way you as an employee, working those shitty hours are going to have to deal with customers who are pissed off ,for all the right reasons, like they were promised a car and get stuck with a van they did not want. Here is something you should get use to, whether you like your job or not as long as you work for this company......THE CUSTOMER IS ALWAYS RIGHT. If you dont like that then I suggest finding a new job. I did.