[hekiliko'olau]

Originally Posted by Unregistered

this didn't happen in group 15, but here it goes.
lady booked a deal for a scar WES on friday at 5pm
she had a free WES coupon she had won at a raffle
being the typical ERAC friday, all the scars and fcars were booked for the weekend and the only vehicle available was a MVAR...i wasn't worried about it, i figured the free upgrade would be a bonus.
i was wrong...when the lady came in and i informed her that her vehicle would be a van, she burst into tears, telling me i wrecked her weekend and that i was a liar.
i patienly explained to her the circumstances, that a van typically cost more, but she wasn't hearing it. a full grown professional woman crying because her scar was a mvar.
being a friday at 5:30, my compassion for her was little...i could understand if i had no vehicle for her...but the nearest branch was 1.5 hours away and the van was perfectly fine and brand new.
I held my ground and said sorry, but a van is what you got.
she insisted on calling my ARM...long story short i ended up waiting till around 7pm for a scar from the closest branch. and of course i was instructed to apologize profusely and kiss the customers ass.
fugging disgusting

Crying about a FREE car to use for the weekend? Typical.