A lot of people are dropping like flies. People with tenure. There's one that left and that person had tried to leave before and ERAC wouldn't allow it. SM if you see this post your goodies. The funny thing is, when this person left they went straight to Hertz. Not only did they go to Hertz but they set up a new office almost directly across the street from their old branch. Sweet!!!!

The entire admin office is falling apart piece by piece. TL is doing a fantastic job of cleaning house.

Next time all you green bleeders are at the counter on a day with no cars remember this.... "Personal honest and integrity are the foundation of our success." So don't lie and tell them you will find them a car, or one is on the way.......exercise personal honesty and integrity and tell them the ERAC way. We overbook because we plan on people canceling. When we run out of cars, we run out......we could care less if you have a reservation. We're a car renter not a manufacturer.