I did work for Erac during 9/11 at LAX of all places. We were not closed by management but due to the circumstances of what happened that day. Some local offices were closed but the ones closet to LAX remained open for overflow airport business and they did overcharge! When LAX reopened at first there were outrageous charges for one drops all guided by the hands of upper management. It wasn't until some higher up at Farmers insurance got charged some outrageous drop fee and called St Louis to complain to Andy himself that all one way drops fees were refunded back and not charged at all. All this being said Erac will find a way to charge more because they can and will until someone from corporate tells them otherwise. Is is right? Morally no, but it is simple economics of supply and demand. Customers can choose to pay or not.