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Originally Posted by Unregistered2007  Hello. i recently had a problem with an Enterprise rental office in East Texas. I knew of my trip well ahead of time and made a reservation accordingly to avoid any problems. ( I made my reservation 3 months in advance). Two weeks before my trip I called that office to confirm and was given the green light and that everything was fine. Fast forward to D-day, not only did they tell me that I was on "stand by" but that the wait could be as much as several hours or a day. What the hell???? I HAD to leave at a certain time ( duh, henceforth the reservation for a designated time) and had to use another rental agency to avoid missing a flight. Never, never again, Lesson learned! Go Hertz :) |
Why didn't you call the day before instead of 2 weeks ahead of time? Things happen. Has your flight ever been cancelled or delayed, even though you already bought your ticket in advance? If you would have paid for your rental in advance they would had your car. A reservation don't mean a thing. Think about it. Do you think all customers that make reservations actually show up. Hell No!! So I dont want to hear you Bitch, because we did not have your car, because you made a reservation. A reservation is a booking in advance, not a gurantee. Next time pay for the rental in advance, you dumb ass customer. One more thing you probably didn't qualify so you are blaming Enterprise for your dumb ass mistakes.