Screw The Soldier! Apparently Enterprise doesn't care who they take advantage of. I have been Serving in the U.S. Army for quite some time now. On a recent trip back home to the states from overseas I went to the Enterprise in Columbia, SC. and rented a car. Getting the car seemed hassle free, kinda scary, never asked for my proof of insurance or anything. anyways, after I had the car for about 10 days (i rented it for 2 weeks) during rush hour I was forced out of my lane and ran over a curb. It was hit pretty hard but not too much damage was done, all it needed was new rims on the passenger side, and new tires. I called them first as they told me to, they immediately came and got the car, no police report was made. I was told they would call me back with the estimate and work with my insurance company. I gave my insurance company a call and it seems signals got crossed somewhere but they wouldn't be able to cover this rental car. I called Enterprise and they assured me everything would be ok and they would 'work out a deal' Once I got back overseas a week later, my Fiance got a call and a letter from them saying we owed them over $3500.00! they replaced a TON of unnecessary stuff. they replaced the axle, drivers side rear door (nowhere near any of the damage, that door had a small dent in it when I rented it, and it is marked down) I believe they repainted it too. plus a lot of other maintenance stuff. The car wasn't in the repair shop for more than a few days, but I was charged more 'days of non-use' So much for them appreciating what I do (as they said) and working out a 'deal' I guess they got the deal. The only deal they are giving me is deducting $100 a month from my credit card. Last edited by SojuAssissin; 2007-11-29 at 05:42. |