Well said my friend and what an accurate account of some of the lies that are handed to you in this corrupt and hateful group. You are just one of many that have seen this group for what it really is. As i have stated before more people are leaving in the very near future. The El Paso area is worse i hear than the Albuquerque faction but i cant say for sure. I do not know what area you worked at but I get a good vibe of where you are coming from. You are not alone you should hear what some of the accounts have said. Im not going to mention any accounts by name because they trusted me with some info but one very large insurance account said and i quote. "These area managers are so transparent they could be squid. They keep showing up at our call centers and invite my team for happy hours and functions and they still dont get the point of why I dont show up." This is from an account and yet if you talk to any area manager they will tell you that they are loved by their accounts. Im glad you stood up for yourself and voiced your opinion.