Quote:
Originally Posted by hekiliko'olau  Does the photocopy have the totals written in right side? Where it says "closed by", did someone write his/her name there? On the diagram you initialled when you picked up the car, there is a place for them to circle yes or no as to the condition of the car upon return. Is anything circled there? I suspect that one of their dumbass car preps jacked up the car and now they are trying to pin it on you. They try to pin lot damage on customers all the time so the branch doesn't lose money. Unreported damages cost ERAC millions each year. |
They wrote down the total cost of the rental agreement next to "Total Charges", but left "Amount Due" and "Closed By" blank.
They didn't touch the damage chart after the initial inspection, nor the fuel level (which was twice the original level).