[noeracforme]

I got one...

This is not a particular story but I am sure being in Chicago, happens way too much.

It just snowed, a lot. Ice, snow, salt is everywhere. Oh yea, the temperature is 10 below zero outside. You rent a car to a customer, polite enough to keep the car running in the bay while you make the inside clean as a brand new car while you freeze because the bay door is open to you don't die by the fumes. You bring the car around to the front and the first thing the customer says is "Why is the car so dirty?" You explain, thinking the customer would know simple physics, that if we would wash the car, the water will freeze almost instantly because it is so cold outside. Not a good answer. I would hear such responses as, "Don't you have towels you can dry the car with?...I can't drive in a car that is dirty(even though you just saw their car they left in the shop and it is far worse than what you are giving them)...or my personal favorite, they take the car, go to a car wash, and sure enough, their door freezes and now it is our fault and ERAC needs to come to some remote location, switch cars and make it our problem. Oh, and the office has to reimburse the customer for the car wash.

I am looking outside right now, the temperature says 12 degrees wind chill and I am in my heated office, comfortable and warm and wearing jeans and a t-shirt.