Quote:
Originally Posted by ruertar  I've talked to a few lawyers about this. Ultimately, none of them are interested in taking this on as a case. Since then, Enterprise has turned this over to a rude and aggressive collections agency. I've called up and down the chain of command at Enterprise with no positive results. My main point is this: If they do have the right pursue the money from my wife (ultimately me), it is at their discretion. They know that they are ultimately holding me responsible for the damage but if they have a way to circumvent the CDW, they will. They're choosing to turn the screws on a once loyal customer. At this point, I don't have any recourse but to pay the full amount. In the meantime, I'm going to send the details to The Consumerist ( The Consumerist: Shoppers Bite Back). If anything, I think people should know how Enterprise treats its customers. |
"At this point, I don't have any recourse but to pay the full amount."
RECOURSE? How about OBLIGATION? RESPONSIBILITY also comes to mind. I wonder why no attorneys want to take your case? BECAUSE YOU HAVE NO CASE! Stop whining about something that you are responsible for and pay up! We have already been through this in a previous post:
ERAC is going after the person who hit ERAC's car, not the person who rented ERAC's car and took CDW. CDW releases the
RENTER (not the third party who hit the ERAC vehicle) from responsibility for the damage, but then ERAC goes after the person who caused the damage. It doesn't matter if it is your wife, son, daughter, grandmother, mistress, hairdresser, mailman, dentist or whoever. THE PERSON WHO WAS BEHIND THE WHEEL OF THE CAR THAT BACKED INTO ERAC'S CAR IS RESPONSIBLE FOR THE DAMAGE. That person just happens to be the renter's wife. I'm all for socking it to ERAC, but this one is your wife's fault, not ERAC's. Stop using your wife's fuck up and your inability to understand a simple concept to bash ERAC. Reporting them to "The Consumerist" for this makes you look like a crybaby deadbeat who won't take responsibility and pay what you owe. There are many things ERAC does wrong that warrant mentioning in a consumer beware forum, but this time the customer is WRONG.