Quote:
Originally Posted by bill_and_paystub  There's customer service and then there's treating people how they deserve to be treated. And many times Enterprise customers really do deserve to be told to go fuck themselves. |
So very true. Customer service is being respectful and trying to solve problems or even perform damage control. However, it does not mean you subject yourself to abuse from customers while the manager sits and smirks or joins in and tag teams you with the customer.
All companies have their politics and all retail companies have certain issues but what goes on at enterprise is above and beyond anything I have ever seen or heard. Its like rush week for the fraternity but its all the damn time.