 Re: Charged for extra days after drop off.
Thank you guys for your advice.
One simple question that hasn't been answered is what is the normal policy on this? Are they supposed to charge or not? If they are then why when I call do they tell me the wrong thing? If they are not supposed to charge, then why is she charging me?
Is there a difference between policy and practice?
Last edited by William; 2008-01-20 at 09:17. Reason: Grammar |