[JGATZ]

I suppose we should operationalize our definitions. In order to be considering one of the best managers, the individual should not be afraid to get in the trenches with fellow employees and be willing to write up contracts, wash cars, and occasionally do a drop off or pickup. The individual will also be an excellent trainer and motivator to current employees and lead by example rather than by speech. This individual will be one who is considered trustworthy and would not do anything to deliberately scam his/her customers. (The latter is almost impossible to accomplish at ERAC when reservations are made with no cars and when DUB is sold, so take this with grain of salt.) The individual will go above and beyond to make sure customers and employees are happy without giving everything away or being a push over. In short, the individual will not be afraid to put a customer in his/her place when the situation warrants it. Finally, the individual knows HOW to manage people!
In order to be considered for the worst manager position, the individual will do the opposite of what the best managers would do. These individuals are those who talk more than listen, fail to train new employees, go “marketing” all day, are unwilling to come out of their offices to help, know nothing about managing people, are more concerned with profit than employee happiness, do not lead by example, bleed green all the time, and remind us more of used car salesmen than managers of offices, regions and groups. In short, these are people you can’t stand being in the same room with let alone working under. We know a lot of UPPER management can fall under this category, but there must be some good ones left in Group 15, right?
Nominate the BEST and the WORST. (AMs, BMs, ARMs etc)