Working for Hertz is extremely better. You get recurrent training throughout the course of the year to hone your sales skills. In addition, employees are supported by a revenue management team which contributes millions of dollars to the bottom line of the company every year by supporting sales success of the employee. The benefits are just as good if not better than any other rental car agency. The tenure of employees averages around 18 years at airport locations, and, not as long in HLE. Remember, HLE is a fairly new concept to Hertz. Hertz works aggressively to secure it's competitive edge in the suburban markets as well as the airport. After 9/11/01, Hertz took a proactive approach in accomodating it's customers and realizing it's role in the nation's transportation system. I remember reading posts left on our website from customers indicating how ERAC and other competitors raised rates significantly and began charging up to $1.00 per mile. At that point in time, Hertz retained approximately 80% of it's rentals via business travelers. After that time, it went significantly down and Hertz had to take a proactive approach to redirect it's marketing and focusing on the leisure traveler and local customers. Unlike ERAC, we don't have to spiff our accounts with a car or cash. We parallel that company's level of service and stick to our contractual agreements. Hertz understands what a "reservation" is! Hertz usually has cars.... all kinds.... and has access to the airport fleet for it's suburban location! Hertz does NOT lie to their accounts or customers! I am employed by Hertz and am a Senior Revenue Manager in the Phoenix area. I have been with this company for 4 1/2 years and have enjoyed every minute of it. The employees are dedicated and we are dedicated to providing excellent service to our customers. While those of you who work for ERAC continue to be bitter over the success of HLE, it is truly your company's own fault. Day after day I hear in our branches customers who have just come from or had an experience with ERAC and will never rent with again. People used to not have a choice in many markets in selecting a rental car agency in the suburban field.... usually it was ERAC. Now people can truly see what customer service is.... and not have to get the "fake" customer service ERAC is so infamous for. Hertz provides the same services as ERAC.... we pick you up and offer drop off of our customers. So those of you who are interested in working for a rental car agency, check out HLE (Hertz Local Edition). We are currently expanding this year by opening one new suburban location each day this year throughout the United States! Oh, one last thing, why is it that in ERAC's commercials they always have the car covered up? Oh, I guess it is because they never know if there is really going to be a vehicle there for their customer.... or quite possibly, the person driving the car is too embarrased to be seen in an ERAC rental vehicle! In the Phoenix market, HERTZ reigns supreme and will continue to do so! There is no rental car agency that will be able overcome that. If you have worked for the rest, come work for the best! Choose Hertz! There is no reason for Hertz to "try harder".... we do it right the first time!