A Couple of Questions for the Admin Okay, so you've made this site. It's interesting. It's funny in some cases. It's vulgar in others. I understand that you are a dissatisfied customer. I think you made it a little obvious. But I just don't get the pure basis of this site. I don't understand why you would go through all of this hassle. You've done your homework. You spend enormous sums of money on it. (Even if you spent only a $100.00 on it in total, it would still be too much money in my book.) Obviously, you spend way too much time on it. You write on the FAQ that you spend a few minutes a day on it. But you spent the time and energy to actually commit to a direct mail campaign to all ERAC branches. That's just crazy! Why are you doing it still? And you said that you need to rent vehicles often for your job and sounds like to me that you are a pretty demanding customer. For someone who has done the research and knows the rental car industry as well as you do, why don't you understand that sometimes cars that you want just aren't available? I know you probably will reply about the dozen or so times that the bad service has happened to you to at ERAC? But that sounds like it was years ago. I'm sure the management has changed by now on Folsum Street in San Fransisco. Why not go back for one time just to see? You said that you want to return to ERAC. Is that hypocritical at this point? It seems like you almost have a bloodlust against this company because one time all they had was a truck. I used to work at ERAC. I hated it and I left. I'm now an Insurance Adjuster. I still work with ERAC and other companies every day. I find that ERAC is actually much easier to work with than the other rental car companies. Their prices are a little higher, so we only use them when insureds/claimants request them. And they request to rent at ERAC often. I think this is a professional site for what it is...a public discussion board. And it is amazing how far you have taken it. However, with that said, don't you think that it's time that maybe you go out and get yourself another hobby? |