Re: A Couple of Questions for the Admin Wow. Interesting comments. None from the Admin. Interesting. I like the e-monkey comment. Just the same stupid type of response you can expect from most people on the board. I all ready said that I don't like ERAC. Yeah, but I eat green bananas. Whatever, dude. Close the cap on your White Out bottle and open a window. Yeah. I wait for my pay stub every 2 weeks. I'm very poor. Thank God my Etch-A-Sketch has WIFI on it, or I wouldn't be able to read your brilliant logic. Why do I care so much? That is my favorite response of all. It's not a matter of care, Robert, it's a matter of trying to figure it out. I don't understand why anyone would spend the amount of work, money, and energy on something like this site. It's simply ridiculous all the time that has gone into making this site. I just wanted to see if the Admin could reason it for me. Someone wrote that the site has become so much more or bigger than just a discussion board. Come on folks. Help me out here. Really? Can you really reason that this site isn't more than just a bunch of ex-employees complaining on how the rental car industry sucks. Sure you might get a customer complaint on here now and then. But I don't think it really solves anything, except just a barrage of people agreeing that ERAC fails on customer service. If you can reason it, I would love an explanation, because I don't see it. I know this post has a chance of getting deleted by the Admin. After all, he didn't even respond to my first post. So it probably doesn't matter. I would love to know how the other rental car companies' customer service is doing with the Admin's new business. If he has been frustrated by them, or if it has been perfect every time he has ever rented from them. I'll admit the first time I saw this site when I was at ERAC it did infuriate me. I found that most customer complaints were over something that I had no control over. For example, a smoked out car from the previous customer. Or a mid-size reservation that doesn't want a PT Cruiser and all that I have is a selection of PT Cruisers. You try to work within your means the best you can, but usually it just isn't good enough. Especially for important corporate customers like the Admin. Anyway, please...Mr. Admin tell me why all the fuss? I really would like to know. |