[whatdude]

Usually it goes:
- phone interview: really easy, not much of an interview. They just want to make sure you can hold a conversation without stumbling over your words, they ask you about your driving record and set you up with a first interview.
- interview with a recruiter/HR rep at a coporate office: In my experience this was the only one that actually resembled an interview. Maybe it was just the person I interviewed with, but she wasn't overly nice, asked questions and then shut up and let me talk, then tried to pick away at my answers. That's not to say it's a hard interview, but in my experience it was the hardest of the three in person interviews.
- Branch visit/interview: this is usually with an Area Manager, sometimes a branch manager sits in. As long as you have some kind of social skills, this is more of a conversation than an interview. They do most of the talking, they'll ask you some easy questions and introduce you to the rest of the people in the office. They are trying to get a feel for you and if you'll be able to handle things.
- Interview with the RVP: This isn't even an interview. It's you sitting down with someone who's spent their entire career renting cars and selling people that is trying to sell you the position and the dream. They tell you their story, how much they love their job, the company and how they started out exactly where you're about to start. I can't say that I've ever heard of anyone getting to this point and then not being offered the job.

Good luck with whatever you decide to do.