[slave no more]

Originally Posted by thunderlips

Received a letter from a Lilly Chu today. She is a corporate account manager at Enterprise. I'm a corporate customer in the franklin office and I got this letter:

Dear,
With the start of 2008, we have recently reviewed your Corporate Class membership with ERAC in the last year. As your company has posted minimum account activity, we would like to inform you that your account will be terminated on Feb 29, 2008.

We Value your patronage and enrollment in our Corporate class program, therefore would also like to inform you that if you have do have upcoming rental needs and feel this termination was done in haste, please do contact us in the corporate accounts department at (978) 929-8450 by February 15, 2008 and we will "Reconsider".

Otherwise, as our Corporate Class Program is free of charge, we would be more than happy to reopen the accountfor you for future discounts with the fulfillment of our minimum rental days requirements.

We thank you in advance for your understanding and hope to be of service to you for your future personal and business car rental needs.

If you have any questions, please feel free to call me at (978) 201-2798.
Sincerly,

Lilly Chu
Corporate Account Manager
Enterprise Rent-A-Car


you have to be kidding me she'll "Reconsider" if i do business with her again. Someone please get me this dolt's manager.

I think that's funny to.....being that she used the word "again" and you haven't done any business with her. How is she a "dolt"? You in sales or account management? She is trying to a) send out a feeler to see if have a need and if you do maybe you will use ERAC b) cleaning up non-used, "dead" accounts and c) I think wasting her time with a letter to you because you obviously don't use the service. Why do you honestly care? Companies that sign up for corporate discounts then never use them get letters like this ALL OF THE TIME!! Seriously you are on this website because you received a letter calling you out for signing up for the corporate discount and not using it? Do you actually think that email/letter was written just for you and not a template with your name and the dates dropped in? Don't get me wrong, a phone call would have been much more professional but seriously. Don't you have work to do?