[Disgruntled ExERACer]

I understand your gripe but all is not lost. Send a copy of the bill to the at fault parties insurance company and they should repay you for the rental. There is some really crafty small print on the contract that says if the insurance company doesn't pay for whatever reason, you as the renter are responsible. I think it's crappy that the branch didn't call you and tell you what was going on though.

Good luck.