Quote:
Originally Posted by PMcKnight  Help.
Six months ago, I was in an accident where I was not at fault. The insured's insurance carrier directed me to the local Enterprise to pick up a rental while my car was repaired. I drove it for a few days, returned it, all was well.
Now, some six months later - Enterprise took it upon themselves to debit my checking account for the full rental costs. NO call, no letter, no notification or communications whatsoever.
Apparently the "direct bill" that was approved between Enterprise and the Insurance company had an incorrect digit, so it was never paid.
They are very unwilling to give me back my money, even though I spent two days straightening out the whole thing - which was not my taks to do as I was not even the at fault driver and it wasn't my insurance company! |
This sucks. I cannot tell you how many times I would review clients files in the computer and find errors made by the ticket monkey, the long and short of the situation would be that the file would never get paid by the insurance company and really just create a hastle for the customer.