Quote:
Originally Posted by kcitalstal  I still would like to know some AA entries in RALPH to see what a branch is sitting on. Also, why are some contracts not closed out on the 2 o'clock report. Can someone tell me this ? Thank you. |
2:00pm is when they check the occupancy for all the branches. If a car is on rent at that time, it does not show up on the count. If the car is sitting on the lot, it shows up on the count. If there is a car sitting on your lot (a customer returns it prior to 2pm) that you don't want to show on the count, you wait until after 2pm to close the contract. That practice is very common. I hated it when managers did that.