Quote:
Originally Posted by Car Prep Girl  If you guys are all "Ready to quit" then just do it.
I love my job, I never work more than 40 hours per week, though I know some others do, and they DO get paid for it.
For some reason I lucked out and work for the BEST location in the company apparently, or you are all whiny bitches.
If you don't like your job, quit it, no one is holding you there. |
Um, the vast majority of us (myself included) ALREADY quit the rental world, sweetie. In fact, most of us "whiny bitches" are simply here to tell the world that there is much better out there for a young person to start their career in, at least in our humble opinions.
I don't think anyone who works at ERAC or Hertz or any of the rental giants, and actually enjoys it, is any less of a human being. If you honestly enjoy getting up in the morning for your job, seriously congrats; there's few better things than doing something for a living your enjoy. My own personal "beef" stems from a couple of different things; for one, rental companies in general stress the importance of customer service to their actual customers, and the importance of sales to their MT's at the branches. Now many companies/industries do this, but not to the level that you see in the rental world. As a result, customers walk in, expecting the red carpet, and instead spend the majority of their time getting their arm twisted over an upgrade and protection packages...and this is assuming the car they reserved is even there or ready. On the flip side, the MT's (me), after having this opportunity pitched to them as a great career start in sales or management, spend most of our day operating as a taxi service and dealing with pissed off customers. In the end, we're both lied to; customers deal with a heavy sales pitch over actual customer service, and the MT's become customer service reps over salesman. Not what I signed up for.
The "running your own business" thing, which has been mentioned already, is also a joke. You have about as much freedom and a BM as the shift manager at McDonald's; you're basically baby-sitting a franchise operation that has to comply with heavy and strict standards mandated by corporate.
The other reason why I left too is finally realizing that there's one glaring problem with the rental industry in general; with rising fuel prices, a lagging economy, and weather being the only real factor to increase demand for insurance replacement (since I worked off-airport), it's simply HARD to be profitable in this industry. There's no cheap way to get cars; try walking into a Chevrolet dealership just to get a lease on a base model Aveo...but tell the salesman you plan on putting upwards of 20-30,000 miles on it your first year; hilarity will ensue, I'll tell you that. The industry itself is cutthroat enough to the point that competition dicates to charge really cheap rates for these cars that barely pay for maitenance and the purchase/lease of the vehicle itself. The result of this? A supposed "customer service"-oriented industry has to cheat, lie, and basically conduct business in an very non-customer service way just to turn a profit. It made me too sick to continue.