Quote:
Originally Posted by vdawson  Hi Terryesq,
I'm dealing with a similar situation with a local Enterprise store in West Los Angeles; I would like to determine if the class action will extend to California customers of Enterprise. Please keep me informed as I've already contacted the office of the Sr. V.P. of Operations in St. Louis who redirected me to the office of the V.P. of Customer Care. |
Enterprise has a V.P. of Customer Care?
Oh, man, could we have fun with that! What's this V.P.'s name? And why don't they have Internet access (because if they did Enterprise would have done something long ago about the issues raised here).
Failing Enterprise has been telling the truth about Enterprise for over four years now; how come I've never heard of the "V.P. for Customer Care"? I'll bet this guy "works from home" and he's already an expert at GTA IV and Guitar Hero!
It slays me to think that the company with one of the most popular complaint sites on the Internet has a "V.P. for Customer Care" and this V.P. has gone four years without contacting us or saying a word here. It's like Enterprise is trying to be as willfully blind and ignorant as the Bush administration.
Hey Enterprise V.P. of Customer Care: Why don't you give me a call? Your legal department has my telephone number. Attention Enteprise Legal Department site monitors: Could you please pass on the invitation to this V.P. who apparently has never done even the first Google search for complaints about his company? (Angela, please?)