[movingon]

I worked with Rob at the Marquette branch. I did feel somewhat sorry for him coming to our branch as I could see we were obviously 59N's red headed step-child, but a lot of the problems he had were brought upon himself. Getting wasted and not showing up to work until 10 or 11 in the morning was his fault and no one else's. I continually called Lansing to let them know he wasn't showing up at the start of the day and was told they'd talk to him. I got tired of being a tattle tale when absolutely nothing happened. I also let them know he'd leave insurance contracts open even after the insured returned the car and I even let my friend who worked at Progressive know what was going on. She called Lansing and still nothing was done. That could have seriously jeopardized our relationship with Progressive. It blew me away that he was allowed to stay with the company as long as he did. The only reason I think he kept his job is everyone else knew how little support we received from management and no one would consider taking over our branch! I remember having to drive to Traverse City at 2 in the morning to drop off a car so I'd have an SUV to rent. I couldn't even get someone to meet me at the bridge. I was told if I needed a car I had to go get it, yet when the LP needed a car I still made the drive most of the time. The final straw for me was when Governor Granholm was coming to the U.P. and I had to get an SUV that some customer dropped in another town and the OWNER of a car dealership had to take me to go get it from another dealership because I couldn't tell him if Rob would be in to work to help me get the vehicle. The ride to the other dealership was tense-the owner was mad how ERAC was treating him and I couldn't even argue with him. There are plenty of ERAC employees I miss, but life is better now that I work Monday through Friday and don't wear a suit and heels every day to wash cars!