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Originally Posted by Intern  You're such an ambulance chasing piece of shit. Have you already made your rounds at the local hospital dropping off business cards to people rolling into the emergency room? Just shut the hell up with your fake bullshit "concern" for other people on this website. Piss off.
Admin, here is the thing that you need to understand about Enterprise, as well as how life works in general. A multi-billion dollar company is not going to change it's operations due to your website. Don't get me wrong, I enjoy coming onto the site and hearing all the current drama as well as sharing my experiences and frustrations with current and former employees while reading about their stories of working for the Big E. Customer complaints are a whole seperate issue though, the stories posted about ERAC customer service are typically missing half of the story. Again I am not saying that ERAC is the opitomy of a perfectly run business, but you try to portray the company as having a huge customer service issue based on a few hundred complaints over the course of millions of transactions that occur every year. Although I think Enterprise is a horrible company in regards to how they treat their employees, it really isn't too bad when it comes to how it treats its customers (on a large scale) even though there are those times where they screw up a transcaction with a customer or corporate account. |
There is much more than a "few" customer complaints, otherwise their ESQI would be in the 97 range. You have most of it right, though.