ERAC, I'd like to thank you for training me and teaching me the ways of the trade (disconnecting car batteries to remove the check engine light, tire sensor monitors, or any other issues with a car, lying to customers telling them our transportation department is running behind which is why we don't have your car, holding tickets, switching cars at a dealer to show a specific car on a contract when in actuallity the customer is in something different, etc. etc.)

I'd also like to thank you for promoting idiot managers and assistant managers who are not prepared to run an office other than running it into the ground. While on the other hand, you have extremely qualified employees who are stuck in dead-end offices such as Ocean Reef. You have some extremely qualified people in some offices and rather than promote them, you do NOTHING! WHY?!

While you continue to mis-manage this once great region of positive fleet growth, op and employee retention, you make my job that much easier to continue to take accounts from you. Nothing makes me happier to go into one of my former accounts and ask them for their business. Funny thing is, that my conversations only take about 2 to 5 minutes with these former accounts and by the end of that time, the account is mine. So for doing all of this THANK YOU!