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Old 2005-08-05
Hertz98
Anonymous Coward
 
Posts: n/a
Default Re: Considering working for Hertz

Alright, now I'll continue what I was writing from my previous post. Basically after you get into a branch you get promoted to Management Trainee. It's true you do make commission. You make a commission based on how many optional services you sell. Services such as coverage, sirius radio, neverlost, and fuel purchase options. For my branch I was lucky to have one where we had a contract with a car wash nearby so we didn't have to wash our own cars. Of course that's not always the case.

Now to get promoted you basically have to sell and hit a goal of a certain amount per day of service revenue. You have to do this for two months straight then you can go and take a test to get promoted. Usually the branch manager will give you the copy of the test so you know what's coming and after that you get another dollar raise and a chance at being promoted an assistant branch manager.

That's where I am right now. You still do have to learn a lot of backoffice stuff but it's not too hard. It can be very damn time consuming though and depending on which branch you may be staying after hours if you are a branch manager. Hertz does only restrict anybody lower than a branch manager to 55 hours. If they work more than 55 hours upper management will give a warning to the branch manager.

Now I'll tell you after you get promoted to assistant branch manager you get a 50 cent raise and you get a quarterly bonus. You get half of the bonus that a branch manager makes and I believe they cap it at 5,000 dollars. Branch managers can make 11,000 dollars per quarter. I'm not really sure how the bonus is calculated so I can't really explain it.

Now for branch manager I don't think it's all that great. For branch manager they have three levels of salary. If your branch makes a profit of over 100,000 per month you get 38,000 a year. If the branch you are managing is over 50,000 per month you make 34,000 a year. If it's less than 50,000 per month you make a measly 30,000 a year. Also of course no overtime, you may be in the office overtime and especially on Tuesdays and Thursdays when reports are due the next day you may be there after hours for awhile. Of course again this is depending on what branch. Also when you become branch manager you don't make the monthly commission checks.

So, that's basically what I know of the positions so far. I feel assistant branch manager is mostly the best position. You only work a certain amount of hours, you earn a quarterly bonus, and of course you earn revenue from optional services.

I'm going to be honest, some of the things that I've seen complaints about on this board of Enterprise. I'm not sure if this is just restricted to a couple branches at Enterprise but I haven't really seen this at my Hertz location. For one thing we make sure cars are properly maintained. If a car does not do a oil change the system will not allow us to rent a car. I know from personal experience I've had to make people wait a possible 30 to 45 minutes to get a car oil changed but I feel this is what you have to do. Of course customers complain but I'd rather have the renter be able to travel safely in our car than having problems with it.

Second thing is that with vehicle inspection reports we don't care about little scratches or door dings. We don't examine every little thing. Of course there are times when there is pretty well noticeable body damage that we have to report. Other than that, we're pretty lenient with customers. I know I've let a few customers go with little damage to cars.
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