I am currently conducting a study, regarding Enterprise’s ability to motivate and retain a skilled workforce. I’d appreciate honest responses, however, limit the vulgarity, as I’d only have to edit it. This study focuses on the rental side of the business only, and my main objective is to receive feedback from current CRS/MT/intern/MA/AM/BM only, or any former employees of ERAC. Please provide as much detail as possible, and email back to the email address below, or just respond to this thread.
Thank you in advance.
Duration of Time With Enterprise Rent-a-Car
6 Months or Less
1 Year or Less
18 Months or Less
2 years or Less
3 years or Less
5 Years or Less
Over 5 years
Position Attained: CRS
Intern
MT
MA
AM
BRM
ARM
Other Position outside of Rental
Recruited through:
ERAC Staffing/Recruiting Firm.
Regarding the statement, "I am aware of ERAC’s overall strategy," would you say you …

Strongly Disagree

Disagree

Somewhat Agree

Agree

Strongly Agree

Not Applicable
Regarding the statement, "I understand what ERAC’, as a company, is trying to achieve," would you say you …

Strongly Disagree

Disagree

Somewhat Agree

Agree

Strongly Agree

Not Applicable
I feel my department gets support and teamwork from other areas within the Company.

Strongly Disagree

Disagree

Somewhat Agree

Agree

Strongly Agree

Not Applicable
Overall I am very satisfied with my job at Company ERAC.

Strongly Disagree

Disagree

Somewhat Agree

Agree

Strongly Agree

Not Applicable
If not, why not:
My manager clearly defines my job responsibilities.

Strongly Disagree

Disagree

Somewhat Agree

Agree

Strongly Agree

Not Applicable
My manager/supervisor encourages high achievement by reducing the fear of failure.

Strongly Disagree

Disagree

Somewhat Agree

Agree

Strongly Agree

Not Applicable
My manager/supervisor takes responsibility for shaping the attitudes and relationships within our department.

Strongly Disagree

Disagree

Somewhat Agree

Agree

Strongly Agree

Not Applicable
My manager/supervisor clearly communicates what is expected of me.

Strongly Disagree

Disagree

Somewhat Agree

Agree

Strongly Agree

Not Applicable
My manager/supervisor provides me with continuous feedback to help me achieve.

Strongly Disagree

Disagree

Somewhat Agree

Agree

Strongly Agree

Not Applicable
My manager/supervisor demonstrates professionalism.

Strongly Disagree

Disagree

Somewhat Agree

Agree

Strongly Agree

Not Applicable
During my employment with ERAC, I have considered leaving, for outside opportunities.

Strongly Disagree

Disagree

Somewhat Agree

Agree

Strongly Agree

Not Applicable
The job description provided to me, is an accurate description of my daily duties.

Strongly Disagree

Disagree

Somewhat Agree

Agree

Strongly Agree

Not Applicable
If not, what was different:
ERAC lives up to its reputation of being one of the best places to launch a career.

Strongly Disagree

Disagree

Somewhat Agree

Agree

Strongly Agree

Not Applicable
I made the right career choice joining this company.

Strongly Disagree

Disagree

Somewhat Agree

Agree

Strongly Agree

Not Applicable
What recommendations would you give your immediate supervisor, in order to promote employee retention, and employee motivation:
What recommendations would you give ERAC, in order to promote employee retention, and employee motivation:
How do you feel telling family members and friends what you do for a living:
Do business partners, and vendors treat you with the respect you deserve:
Are you making as much money as you initially expected:
Has ERAC ever made promises that they have not lived up to:
Where do you see yourself 1 year from now
5 years from now:
10 years from now:
Is Enterprise Rent-a-Car concerned with such a high employee turnover?
Can this work to the the company’s advantage?
What are the main reasons for employees leaving Enterprise at such an early stage?
What do employees believe could be done to decrease such a high employee turnover.What concerns are preexisting, and what concerns are newer?
What level of management has the most influence in controlling turnover.
Would the employee turnover rate be higher if employees of Enterprise had more confidence in the US economy.
Please return response to
farleychucku@ymail.com Thank you for your honest opinions, recommendations and support.