Liz is in her own world. She sucks at her job, no management skills whatsoever!! The only thing she is good at is ESQi....aka basically sucking the customers dick on their way out.

"Oh so you only wanted to rent the car for three days, but ended up renting it for 5. NO PROBLEM!! I will just remove the cost of your rental for the last two days. Are you completely satisfied??"

Liz: "Alex, I'd like to buy a clue for $200 please"

And she never ever looks you in the eye.