[s_burton]

I just returned a car to Enterprise and the person checking it in noticed a couple of small dents, high-up towards the rear of the car. I hadn't noticed them when I took the car as I'd been advised to look for deep scratches and large areas of damage. There was a large scrape on the bumper which I was told didn't count, but I insisted it was recorded anyway. Plus the guy checking the car out to me had just taken it to be "washed" and it was still dripping wet. A small scratch I pointed out on the side wasn't large or deep enough to warrant recording.

So, I didn't take any of the offered insurances.

I had noticed the dings after the car had dried, maybe the next day when filling up with petrol, but thought nothing of it as it wasn't a huge dent or anything.

When I returned the car the person checking in filled out an accident report and had me sign it. The damage wasn't already noted in the vehicle history so I was told they'd check the last 15 rentals. The rental was not closed out so I have no idea what they're planning to do.

Have I been scammed?

I've not taken the phone survey yet, but the person di ask me if I was happy with the rental and told me I might get a call - I guess my responses depend on the outcome.

Thanks,

s_burton