[z28black98]

I never did figure out why ERAC didn't always do a full tank- the airports make money on it and everyone else loses cash by trying to do the matching policy. Sure, it's a pain in the ass to drive a half mile to the gas station, but if the refueling price were as steep as I saw at Hertz a while ago ($5.49/gal with pump prices at $2.20/gal) people would either fill it up and there wouldn't be a problem, or you'd make $40 by running a half mile to refuel the car. Considering that's a decent daily rate across the board for a 24 hour car rental, and the 10 minutes are well worth it. Compare a $10/car swing from losing $5/car in gas to making $5/car, and that's a lot of money at EOM- especially at the higher levels on thousands of cars.

As for the price at hertz, you have to understand, money isnt everything to everybody, People pay for convience....Do you pay the same price for a gallon of milk at the local conveience store as you do as a huge grocery store? of course not, the convience store is going to be more expensive but if your in a hurry, (like alot of business travelers are) they have no problem paying .29 cents a mile if they drove less than 100 miles or 5.99 a gallon to refuel the car, they are paying for conveince. Its offered as a convience to our customers, not as a scare tactic if they dont bring the car back full when they say they do.