Quote:
| Originally Posted by FailingEnterpriseAdmin I continue to be astonished how NatRes will make reservations for cars at a local branch even without even checking to see if they have any cars. This is such a fundamental, simple concept. Senior management at Enterprise must be completely dysfunctional to allow this to continue. Or maybe it's profit optimization (book, don't look) masquerading as incompetence? |
I've been with the company for two years and only when I went to the airport (sometime this summer) did I find out we could sell out and change rate. NatRes definitely does not have ESP, if you go in to a certain program on RALPH and the branch has not called them to sell out then they will book. How should they know otherwise? Apparently anything that would eliminate stress and make life a little easier is forbidden. And for what? An extra dollar or two of income per car.