It is my understanding that upper management of ERAC monitors this site. This is my first time to this site and all I really want to say is if you are an area manager or higher....FUCK YOU. Your main job responsibility is to manipulate people for your living. You can deny this fact if you like however if you do deny this you are lying...again. Enterprise is a living hell, but you know what, that should work out well for you because hell is where you are headed anyway.