What kind of a fucking company is ERAC? I thought it was a good one (after all, your commercials are pretty nice). I was feeling down the other day so I called the local Enterprise office so they could pick me up. They wanted to come get me but I said, "No, I'm just feeling a little blue and need need to be picked up". The response from this very pleasant sounding young lady was, "But sir, we only pick you up if you rent a car from us". I replied, "Well I rented from you last month but came into the rental office myself - so you owe me a pick-up". "But sir it doesn't work that way", she said, "We pick you up physically, not emotionally". I couldn't believe what I was hearing. I take things in a literal sense and it seemed perfectly logical to me that this nice person on the other end of the phone would get my spirits back up (you know, the customer who is always "right"). "Look", I replied, "your ads say to 'Pick Enterprise, We'll Pick You Up' and I rented from you so now I need that pick up. So if you have to come get me to pick me up, than so-be-it!" The bitch hung up on me. Damn, and she sounded cute too. Oh well, guess she picked me up after all. Thanks Enterprise!