These bad things that happen in the world of ERAC that I've heard:

1. Angry or abusive customers from the dealership would get their personal car back w/ lot damage, if bad attitude was directed to ERAC employeee.(eye for an eye)
2. Employee taking rental cars on a joy ride after office hours, and sometimes giving rental cars to friends to keep.
3. Employee renting rental cars out of their home & PROFITING.
4. Employee pocketing and an avg. 1,000 wk frm cash rental in geto area.