the trouble with marketing is that you get chucked out into the world of bodyshops/dealerships/corporate accounts without the first damned clue as to what you're on about. i had to take over athe accounts from a guy who'd left for another branch within my first month at erac, and was expected to go to bodyshops and explain to some guy, who's probably heard it a million times, about abi schemes and fleet costings, all of which i havent the faintest clue about. as for dropping donuts etc, its all bollocks. here's what i do. i am meant to do ar's when i get in, so i do a few and put some faked 'left message with x' notes in command 10, call a few accounts and ask abuot service/any questions/ making sure to get their names etc, take off in the car to go marketing, write down a few names of business i know we dont have an account with, go home/return 4 hours later with a good few cold calls done and plenty of service calls.(all of which were done in the confines of the office). i also have a months worth of donuts in my house.