Is that a chance that you card was at it's limit? I remember in when I worked at an Airport we had to swipe the card to protect against chargebacks. I'm not trying to defend ERAC, I lost 3 years of my life to them. I would like to say is that I bet I know what kind of renter you are, Think you know it all and think you're better than the ERAC rep. Good for you that you went to Budget and I'm hope you're happy with them.