 San Antonio Airport (Group 52)
I passed through the San Antonio airport today. The other rental car desks were serving a customer each, but nobody on line. Enterprise had two additional people on line and they had to wait there a long time. There was a sign on the counter that said "Cars Available", which made me laugh. I guess this means they know it's Saturday. Is there a corresponding "Cars Not Available" sign that the branches have for Monday through Friday?
You should provide chairs and soft drinks for customers during the mandatory upselling seminar.
I'll bet the interrogators in Abu Ghraib prison could learn a thing or two by observing these "conversations". I'll bet the ERACi's could have the Iraqi's begging for CDW protection within just a few minutes of extra-legal pressure.
Another agency fulfilled my reservation is less than 30 seconds. Enterprise should create an "Enterprise Airport Edition" and actually start tying to get the business traveller market. They'd have to change their whole culture, of course. __________________
"Don't worry about what anybody else is going to do. The best way to predict the future is to invent it." -- Alan Kay |