word of mouth If erac wants to silence this site they need to start giving a sh1t about their employees. Ah, but we all know that ain't gonna happen, huh? Erac trains you that satisfied employees will lead to satisfied customers who in turn improve erac's fleet growth by coming back giving the word of mouth which in turn leads to profitability. Well, it looks like word of mouth exists alright, but it's the word of mouth about this site; a site that erac is annoyed by. If erac put the kind of energy into caring about their employees and preparing their managers to be leaders rather than maintaining the status quo as they put into monitoring this site and looking for 'troublemakers' maybe this site wouldn't exist at all. Kind of ironic don't ya think? |