I heard about your deal, I worked with alot of people who got your letter and I had the chance to read it myself. What happend to being the BIGGER person when faced with a challenge...

I simply cannot fathom how you can conclude that I should have been the "BIGGER person when faced with a challenge." Did you read my post carefully? I get back a car that is virtually stolen by a dangerous lowlife, wanted criminal and all I expected was a simple "thanks" but instead got lectured on ticket underwriting when I didn't even write the ticket in the first place. I'm not sure how one should be "BIGGER" in not getting any kind of thank you from someone -- i.e. Donnie Daniels -- whose management motto is "managers should lead by example." Some example, don't you think? I had every right to get upset about it. If you truly don't believe so, then you are as obtuse as Donnie Daniels.

As to the rest your post, about ticket underwriting, etc., I was the MT in this case and took some pretty big initiative to clean up a shit mess that my manager created and that Donnie didn't act upon. If you read my letter, then you'd know that.