View Single Post
  #33 (permalink)  
Old 2006-06-22
reality
Anonymous Coward
 
Posts: n/a
Default Re: Got accused of denting car, then they discover it was already dented! Idiots!!

Quote:
Originally Posted by Unregistered
THe car was reserved by my nissan dealership...they knew I was coming...I didnt arrange the car so it is not my problem, it was strictly between the dealer and enterprise.

For the 50th time, I did not act like an asshole at the branch...the main problem is they rented me a car with a dent and do not have the controls in place to prevent false accusations. It is bad business however you look at it...there should be some type of flag in the computer system to populate the new sheet they fill out to note pre-existing damage..then nobody would even have to fucking worry...it would be there for every customer following, and when its fixed, take it out of the system. Sounds simple, you'd think a company like enterprise could implement this.

And as for all you crazy crackpots on here, based on you're disturbed posts its no wonder you could not cut it at enterprise, perhaps you should try something a little easier and less stressful....Wal*Mart greeter perhaps?
Who is getting defensive now? Read the way in which you describe the situation. According to you the car they rented to you was a piece of shit because it was not your Maxima, you call the employees teenagers, and you continue to make it sound like their job is beneath you. That is why people are giving you shit. Based on most everyone's experience dealing with customers, they are calling you an asshole because you sound like one.

You're right, they should have a system in place....and ya know what? They do. It sounded like that "17 year old kid" just jumped the gun a little bit when he noticed the dent and brought it up to you before he went back inside and pulled up the unit history. The employee made a slight error in judgment in how he approached you. That's all. You weren't charged. You were never going to be charged. Get over yourself.
Reply With Quote